ALICE Receptionist

Tech Cocktail has spent the past year traveling far and wide, uncovering the hottest startups in cities across the country. Each region had two Hottest Showcasing Startups, as determined by an online poll leading up to the event and a live SMS poll at the event. We’ve invited all of these Hottest Showcasing Startups to be a part of Tech Cocktail Celebrate on October 24-25.

StartupCamp 8 swept through ITEXPO (News - Alert) like a tornado full of sharks, leaving one company standing. The winner of StartupCamp 8 found itself in Wonderland, as ALICE took the day.

...Finally, ALICE Receptionist gave a pitch, apparently saving the best for last. ALICE enables businesses to present live customer service agents on any number of kiosks, and other digital signage devices, enabling two-way and one-way video interaction with customers and employees.

Living Next Door To ALICE

For corporate communications environments, reception signage has long been a basic starting point of any sales spiel. Most of “at reception” use-cases however are typically passive in nature, where signage does not offer much benefit beyond enhanced branding and one-way communication.

Last year, we mentioned a virtual receptionist service that can help save businesses money. By replacing the front-desk greeter with the ALICE (A Live Interactive Customer Experience) virtual receptionist, businesses can save on annual salaries and benefits for a live person without sacrificing customer service.

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